By Dr. Heather L. LaMarre, Ph.D, and Gregg Feistman, M.A.

For much of the 20th century, employee activism was primarily associated with labor organizing, collective bargaining and workplace protections. Employees mobilized around issues such as wages, benefits and safety, often through formal union structures. While these forms of activism still exist, the nature of employee voice inside organizations has radically changed since the early 2000s. 

Enter employee-driven social media activism circa 2010. Flashmobs, walkouts, public demands for corporate accountability, social justice campaigns, and political organization. The evolution of employee activism from organized labor to organized social movements had begun.   

Today’s workplace is shaped by five generations of employees, rising social expectations and digital technologies that have fundamentally redistributed influence within organizations. Social media, internal messaging platforms and AI-driven information systems have expanded employees’ ability to organize, share information and publicly evaluate organizational behavior in real time. Employees no longer need formal channels to influence corporate conversations. Increasingly, they shape them from within.

In an era marked by political polarization, heightened stakeholder scrutiny and growing pressure to remain neutral on social issues, employees are sounding the alarm, pushing for political stance-taking, and disrupting the status quo. 

Research continues to suggest that employees increasingly expect organizations to demonstrate values-based leadership. According to The Conference Board’s C-Suite Outlook, employees want leaders to engage on issues connected to workplace fairness, equity, organizational ethics and broader social responsibility. The challenge for organizations is not simply whether to engage, but how to navigate competing stakeholder expectations while maintaining trust and organizational cohesion.

Our research on social capital and corporate advocacy finds employee activism is often best understood as a signal of organizational trust rather than purely political disagreement. Employees are more likely to speak out when they perceive inconsistencies between organizational messaging and behavior. This is especially true when corporate commitments appear symbolic, selective or disconnected. 

In an era defined by transparency and visibility, employee activism is becoming part of the broader architecture of organizational trust. This creates an important challenge for communication leaders. Organizations frequently respond to employee activism through risk management frameworks focused on control, compliance or message containment. While these approaches may temporarily reduce visible conflict, they can also unintentionally deepen employee skepticism if underlying concerns remain unaddressed.

Employee activism is not solely a communication issue. It is also a governance, leadership and culture issue. In digitally connected workplaces, employees function simultaneously as internal stakeholders and external reputation actors. Their experiences inside organizations increasingly influence how trustworthiness is interpreted by external audiences. 

We recommend a more sustainable approach in which employee activism is viewed through the lens of organizational trust and corporate character. Trust research has long demonstrated credibility, competence and caring shape how stakeholders evaluate institutions and leadership.

Employees increasingly apply those same standards internally, asking three questions: Are our leaders are listening?  Do organizational policies align with our stated values?  And are the company’s commitments authentic or performative? 

Employee activism has moved beyond being a reputational threat to contain. It can be better understood as real time feedback about trust, legitimacy and internal alignment between organizational values and behavior.

Join us for a deeper dive into the evolution of employee activism during our upcoming webinars May 13 and 14.